tenant resources 

Please complete this form if you rent a home in the Below Market Rate (BMR) Program in the City of West Hollywood managed by HouseKeys and need:

  • Information / have a question about your annual recertification

  • Have a hardship and are requesting an extension to submit your recertification documentation

  • Want information on the rent you are paying/will be required to pay

  • Are at risk of losing your rental and need assistance

  • You have outgrown your unit and need a bigger one

  • Have received an eviction notice

  • Have received a notice of nonrenewal

  • You want to report an income increase

  • Wish to file a complaint

  • Other assistance

Tenant - Rental Program Participant Service Request
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housekeys

HouseKeys is an Affordable Housing Program Administrator who works alongside cities and builders to provide affordable housing opportunities to income-eligible households.